The World Health Organization (WHO) has launched a dedicated messaging services in Arabic, English, French and Spanish with partners WhatsApp and Facebook to keep people safe from coronavirus.
A statement by APO Group on behalf of WHO said: “This easy-to-use messaging service has the potential to reach 2 billion people and enables WHO to get information directly into the hands of the people that need it.”
It said the messaging service provides the latest news and information on coronavirus including details on symptoms and how people can protect themselves and others.
The statement said further: “It also provides the latest situation reports and numbers in real-time to help government decision-makers protect the health of their populations.
“The service can be accessed by a link that opens a conversation on WhatsApp. Users can simply type “hi”, “hola”, “salut” or “مرحبا” to activate the conversation, prompting a menu of options that can help answer their questions about COVID-19.”
The WHO Health Alert, according to the statement was developed in collaboration with Praekelt.Org, using Turn machine learning technology.
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The statement gave out details of the WHO’s Health Alert Whatsapp contact as follows:
Arabic
Send “مرحبا” to +41 22 501 70 23 on WhatsApp
Wa.me/41225017023?text=مرحبا
French
Send “salut” to +41 22 501 72 98 on WhatsApp
Wa.me/41225017298?text=salut
Spanish
Send “hola” to +41 22 501 76 90 on WhatsApp
Wa.me/41225017690?text=hola
English
Send “hi” to +41 79 893 18 92 on WhatsApp
Wa.me/41798931892?text=hi
